casos exito madera

18% improvement in forestry processing time

Business group focused on the sustainable development and use of forestry resources for wood production and biomass extraction uses a process management excellence system to increase safety, reduce costs and industrialise its forestry operations.

18% improvement in processing time

20-35% increase in OEE in different operating areas

75 certified forestry machine operators

Autonomous maintenance applied on 80 machines

Standardised and controlled process

NEEDS

To recover control of the process (100% outsourced).
To map the company’s macro process.
To define indicators for day-to-day management and improvement of outsourcing.
To apply problem-solving techniques.

IMPROVEMENT PROCESS

Training in basic concepts of TQM and the elimination of waste.
Analysing and improving the current process.
Standardising the improved process: operations manual.
Deploying standards and improvement activities:
- Loss of effectiveness of machinery (OEE).
- On-site meetings to monitor indicators (SDCA).
- Acute problem-solving: on-site SCRA.
- Weekly operational meetings (PDCA).
- Acute problem-solving.
Developing problem-solving skills in middle management.

Related methodologies

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Process management

A robust approach for the standardisation, control and continuous improvement of the organisation's processes.

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Systematic problem-solving techniques

SCRA (Symptom, Cause, Remedy and Action) system for solving acute and/or temporary problems / Quality Story - CEDAC - A3 for chronic problems.

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