Balanced scorecard

Strategic, operational and departmental indicators

A management control tool which displays and correlates the objectives of the organisation with its different strategic priorities, using a set of interlinked indicators, with the end objective of helping to deliver strategy.

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BENEFITS

Contributes to better understanding of the business model.
Provides a holistic view of performance.
Enables monitoring of strategic and operational plans.
Measures the degree to which objectives and strategic projects are being delivered.
Enables action to be taken on the few vital factors with greatest impact.

WE DO IT BY

Linking up strategic business and management pillars.
Designing the balanced scorecard.
Selecting indicators.
Defining required performance levels.
Setting benchmark references.
Establishing a monitoring system.

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Strategy plan

After a process of strategic reflection, a document is drawn up defining the strategic framework of the organisation together with economic forecasts for the next 3-5 years.

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Deployment of objectives

Method to turn strategy into action and leading the improvement process of the organisation.