Quality management improvement in the textile sector

Spanish multinational company, international leader in the sector of high-end dresses and suits for the female market, implements a tailored-made Quality Management System, applied from the reception of raw materials through to shipping.

42% reduction in returns due to quality problems

28% reduction in incidents related to dresses

75% reduction in miscalculation of prices

15 Days reduction in the time for launching orders into production

NEEDS

To improve quality results in the value chain, reducing:
- Miscalculation of prices
- Returns due to lack of product quality
- Incidents related to dresses
To reduce time for R&D, supplier development and launching for production.
To draw up a Quality Operations manual to improve quality management.

IMPROVEMENT PROCESS

Analysing the current situation, in qualitative and quantitative terms, with regard to product quality incidents, and proposing targets.
Defining standards and drawing up internal and external user-friendly product quality specifications.
Reviewing the feasibility of the standards and specifications in the modelling and dress-making processes.
Defining modelling and dress-making process standards to minimise fluctuation and deliver the product quality required.
Integrating the standards of the product quality management system in the Quality Operations Manual for dress production.

Related methodologies

See methodologies

Process management

A robust approach for the standardisation, control and continuous improvement of the organisation's processes.